Platform FAQ

Answers to common questions about finding your way around Symplify.

 

Navigation

Q: How are campaigns organised?

A: All channels are shown on one page for campaigns and other main sections.

 

Monitor

Q: What is the "monitor" section?

A: The "monitor" section is where you can see everything happening in the system, including import history and feedback.

 

Reports

Q: What is the "reports" view?

A: The "reports" view is a separate section for analyzing statistics, distinct from the operational view for creating and managing campaigns.

 

Segments

Q: Where do I find segments?

A: Segments have their own item in the main menu.

 

Design

Q: Is there a visual editor for templates and skins?

A: Yes, the visual editor lets you preview and make changes directly.

 

Account settings 

Q: How are account settings organised?

A: Account settings are divided into sections for content, users, and settings.

 

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