This article is describing functionality as managed in the new Symplify user interface.
We are currently in the process of launching our new user Interface therefore we have made some changes in expertise. If you’ve not been informed about this and are still using the current UI go to the original article, see link below.
Learn how this was done in the old interface!
On Monitor you can overview your current and past account activity. You can access Monitor from the left-hand menu.
There is also a visual guide on the Monitor section available here!
All events that process any information towards your database will be visible from here. Intitially you'll see the events Imports, Campaign sendouts, segment tests and segment exports. Over time more event types will be added.
Progress center is divided into five status tabs:
- Queued
- In progress
- Pending
- Done
- Stopped
Your event is represented by a row on the tab in question. Depending on type of event and status you'll see different information on your event rows. The standard overview is status "All" and type "All", but you can filter on the specific type of event and status that you prefer. So for example, you can view only your campaigns by clicking it under Type.
In the overview, you can also filter which informational columns you want to see. Click on the options button (three dots) and choose Column order/visibility. Here you will be presented with which columns you want to see. For more information, check out the video mentioned in the beginning of this article!
Note that on each status, there may be hidden events which you don't have access to view due to the permission group you're in. These hidden events may still affect your events.
Viewing a specific event
By pressing the name of a given event, a pop up will be shown with further details. It contains information such as how many contacts were included for the specific campaign, the name of the campaign, which project it was sent out within, to which database and the start time.
Here is an example of the details for an email campaign that is done:
For an email campaign that is under pending, you will see everything above plus a status bar and the option to stop the batch.
Here is another example, but this time for a segment export. It will show the name of the segment, which database the segment was run on and the start time. From here you can also download the segment.