Note: This article refers to functionality in the new Symplify UI.
If you're still using the old UI, click the link below to view the relevant article.
Learn how this was done in the old interface!
When adding conditions to your segments the default setting is to match all of your main conditions. But you can also change that in order to match some of your conditions or, let's say, at least two of them.
As you can see in the top left of below example, a contact should match all of the conditions.
But if you want to connect some of your conditions to match this or that you can do so by adding one or more groups.
In the below example, all contacts must have a yes in the attribute EagerShopper. Then a contact must have either the value Sweden or Denmark in the attribute country or match both values prepaid in Payment_Status and true in Recurring_Customer.
To change the setting of a grouping, click on the arrow icon.
To add a new sub-grouping, click on the + Add icon and select the group type you want to add:
- All – the contact must match all of the conditions
- Any of – the contact must match at least one of the conditions
- At least – e.g. if at least two of your three conditions must match
- At most – e.g. if at most two of your three conditions must match
- Exactly – e.g. if exactly two of your three conditions must match
Then you state your conditions as usual by choosing for example a recipient attribute or activity and edit the criterias within.