Note: This article refers to functionality in the new Symplify UI.
If you're still using the old UI, click the link below to view the relevant article.
Learn how this was done in the old interface!
To create a segment matching contacts based on their behavior in previous sendouts your first select the channel (or any) under Channel behavior in the add-pop up.
On the segment workspace, click on the dropdown to select the interaction criteria:
Select the specific sending module, e.g. Campaign, for your selected interaction, or pick Any if all modules should be taken in consideration.
Narrow down your segment by selecting a specific (e.g.) Campaign or something in a specific project.
Below you can set more details for your condition. Depending on the interaction you've selected, the option may vary a bit.
Here you can set a timeframe for the interaction and number of interactions.
Only set criterias will show more details when re-opening a segment.
Let's take a look at an example. In below segment we want to target all contacts that have clicked at least once in any email campaign sent in the project Deals SE during the last two weeks.
The clicked link must have been tagged with the link categories garden and design.