Note: This article refers to functionality in the new Symplify UI.
If you're still using the old UI, click the link below to view the relevant article.
Learn how this was done in the old interface!
To create a segment matching contacts in relation to Journeys your first select Journey status under Automation in the add-pop up.
On the segment workspace, click on the dropdown to select what status you want to base your segment on:
-
Has entered / has not entered
target contacts who previously have (not) entered a journey OR currently are (not) in a journey. -
Is in / is not in
target contacts who are currently (not) in a journey -
Has exited / has not exited
target contacts who previously have (not) been in a journey
You can select to match contacts who entered a specific journey or any journey in a specific project.