How to replace the DNS entry of type A Record by the DNS entry of type CNAME?

Answer:

You have to delete the current A Record entry and then create the CNAME entry and point it to http://nam-gateway.symplifymail.com/.

Once this handling is completed on your side, please contact our team at support@symplify.com.

When contacting our Support Team, please mention your account name and number.

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